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RTO 91451

Overview

NORTEC offers training to up skill job seekers in areas with greater job opportunities.

We are committed to delivering quality training using diverse training delivery strategies. We have qualified trainers and assessors who have exceptional and current industry knowledge and experience.

We offer the following flexible training delivery options:

– Online
– Distance/correspondence
– On-the-job/work based
– Classroom based
– Blended (mix of any of the above delivery methods)

Business Customer Service

This short course will provide you with a set of skills to provide quality customer service, knowledge of health & safety in the workplace and organising work priorities.

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Hospitality Skills

Get job-ready and learn the essential skills you’ll need to work in the Hospitality Industry. This course provides skills and knowledge in food safety applying to all organisations with…

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Customer Service Skills

This short course provides the skills and knowledge required to communicate effectively with a diverse range of customers. It covers how to establish rapport with customers, determine and…

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RSA/RCG

This course provides the skills and knowledge required to responsibly sell or serve alcohol and also the skills and knowledge required to provide responsible gambling…

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Barista Skills

This course provides skills to professionally prepare and serve a range of espresso coffees. It covers how to operate commercial coffee making equipment and how to extract shots, use milk…

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Career & Employment Skills

This short course will assist you with career development by providing essential skills to assist you in identifying and responding to employment opportunities.

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Business Computer Skills

This short course will provide you with a set of skills to equip individuals to improve your skills working with computers and desktop published…

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Certificate III in Business

This short course will provide you with a set of skills to provide quality customer service, knowledge of health & safety in the workplace and organising work priorities.

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Find out more about the Certificate 3 Guarantee Program – funded by the Queensland Government

Funding

Refund Policy

Students wishing to cancel an enrolment and notification is received 24hrs prior to their course commencement, any fees paid will be refunded.

Students wishing to cancel an enrolment and notification is received on the day of their course commencement or any time after commencement will not be entitled to a refund.

A refund may be paid on application if the student can provide medical reasons with a Medical Certificate, or in exceptional circumstances.

Reason for Refund Notification Requirements Refund
Reason for Refund: Participant Withdraws Notification Requirements: Notification received 24 Hours or more prior to the course commencement Refund: Any fees paid will be refunded in full
Reason for Refund: Participant Withdraws Notification Requirements: On the day of course commencement or any time after commencement Refund: Nil Refund