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RTO 91451

Overview

NORTEC offers training to up skill job seekers in areas with greater job opportunities.

We are committed to delivering quality training using diverse training delivery strategies. We have qualified trainers and assessors who have exceptional and current industry knowledge and experience.

We offer the following flexible training delivery options:

– Online
– Distance/correspondence
– On-the-job/work based
– Classroom based
– Blended (mix of any of the above delivery methods)

Business Customer Service

This short course will provide you with a set of skills to provide quality customer service, knowledge of health & safety in the workplace and organising work priorities.

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Customer Service Skills

This short course provides the skills and knowledge required to communicate effectively with a diverse range of customers. It covers how to establish rapport with customers, determine and…

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Retail Skills

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Skills for work

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Skills for work 2

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Intro to word & Excel

This short course will provide a thorough understanding of the concepts and functions to effectively use Microsoft Word and Excel. The course will cover the Microsoft Word and Excel environment, creating different documents utilizing a range of layouts and enhancing documents using multiple formatting and editing features.

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Certificate III In Hospitality

Get job-ready and learn the essential skills you’ll need to work in the Hospitality Industry. This course provides skills and knowledge in food safety applying to all organisations with…

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Certificate III in Individual Support

The Certificate III in Individual Support (CHC33015) qualification reflects the role of support workers who complete specialised tasks and functions in aged care; either in residential, home or community environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain service delivery through the development, facilitation and review of individualised service planning and delivery.

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Certificate III in Early Childhood Care and Education

This qualification reflects the role of workers in a range of early childhood education settings who work within the requirements of the Education and Care Services National Regulations and the National Quality Standard. They support the implementation of an approved learning framework, and support children’s wellbeing, learning and development.

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Certificate III in Business

This Course will provide you with a set of skills to provide quality customer service, knowledge of health & safety in the workplace and organising work priorities.

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Find out more about the Certificate 3 Guarantee Program – funded by the Queensland Government

Funding

Refund Policy

Students wishing to cancel an enrolment and notification is received 24hrs prior to their course commencement, any fees paid will be refunded.

Students wishing to cancel an enrolment and notification is received on the day of their course commencement or any time after commencement will not be entitled to a refund.

A refund may be paid on application if the student can provide medical reasons with a Medical Certificate, or in exceptional circumstances.

Reason for Refund Notification Requirements Refund
Reason for Refund: Participant Withdraws Notification Requirements: Notification received 24 Hours or more prior to the course commencement Refund: Any fees paid will be refunded in full
Reason for Refund: Participant Withdraws Notification Requirements: On the day of course commencement or any time after commencement Refund: Nil Refund