Effective use of digital tools can significantly enhance your efficiency by simplifying tasks, improving customer engagement, and managing projects seamlessly. It also helps clarify your brand message, leading to better customer loyalty and retention.

Understand practical applications for utilising digital tools, from designing compelling visuals to managing customer relationships and streamlining projects. Whether you’re just starting out or already established, this workshop will provide you with the skills and confidence to use digital tools effectively.

Through hands-on exercises and insights from an experienced Advisor, you can expect to gain a clear understanding of how digital tools can save time, reduce costs, and drive business growth, even on a tight budget.

Improve your business operations and stay ahead of the competition!

THREE KEY LEARNING OUTCOMES

1. Grasp the fundamentals of using a range of digital tools for graphic design, CRM (Customer Relationship Management) systems, and project management platforms for small businesses.
2. Develop skills to create compelling designs, manage customer data, and streamline projects.
3. In the process you will understand how you can enhance efficiency and customer loyalty through effective use of digital tools.

ABOUT THIS EVENT

This webinar is aimed at small businesses throughout North Coast, North West and New England regions of NSW who have just started or have an established business. We have the capacity to host up to 50 people.

The webinar will take place on MS Teams. You will receive the MS Teams link in an email prior to the workshop (check your spam folder as they often go there). This will be a live online event which will be recorded. The recording and resources will be sent to attendees in due course.

This event will be delivered by NORTEC, an approved independent provider for Service NSW Business Connect.