Empowering small business growth through expert support and resources.
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Boost your small business with
NORTEC's expert support
NORTEC’s Business Support service has been helping small business entrepreneurs for over 20 years. Receive one-on-one business advisory sessions, attend a range of events, and access resources that provide practical insights and skills development to get your business to the next level. Our advisors provide independent and confidential advice, guidance, and information to support small business operators in New South Wales.
Supporting Rebel Curls in Overcoming a Natural Disaster
Rebel Curls, a beloved local hairdressing salon in Lismore, had built a reputation for their expertise in catering to the unique needs of curly hair. Their passionate team of stylists had cultivated a loyal customer base who relied on their knowledge and skill to embrace and enhance their natural curls. However, the business faced unprecedented challenges that threatened its existence and forced it to reassess its operations.
Attend an event
As webinars are funded by the NSW government, participants must be residing in or conducting business in NSW. In addition, to receive the recording link and any relevant resources after the webinar, participants must be registered on the NSW Business Connect database.
Stay up to date with our upcoming events
Business Connect is a dedicated and personalised New South Wales Government program that provides trusted advice to help you start, run, adapt, or grow your small business.
Business Connect has helped more than 44,000 businesses across a number of providers since the program first began in 2017.
Frequently Asked Questions
We offer a range of business support services to help entrepreneurs and business owners succeed. Our services include but are not limited to:
- Business coaching and mentoring
- Business planning and strategy development
- Marketing and branding support
- Financial management and planning
- Legal and regulatory compliance
- Access to funding and investment opportunities
- Market research and analysis
- Training and development programs for you and your team
We work with businesses across various industries and stages of development, from start-ups to established enterprises, to help them achieve their goals and grow sustainably.
NORTEC’s business support services are available to you at every stage of your business journey, whether you are intending to start a business, at the start-up stage, in full swing of running your business or wanting to exit your business. We work with businesses across various industries, such as technology, healthcare, retail, hospitality, and more.
To be eligible for services, you must be registered with NSW Business Connect. Customers may typically access up to 8 hours of free support per year (this includes events such as Webinars), capped to a total of 36 hours over the life of the program.
Our business support advisors have a diverse range of expertise and experience in various industries and business functions. They have extensive knowledge and practical experience in areas such as business planning, financial management, marketing, sales, operations, human resources, and legal compliance. Our advisors also have experience working with different types of businesses, from start-ups to established enterprises. Our advisors regularly undergo training and professional development to ensure that their knowledge and skills are up to date and relevant to the current business landscape.
NORTEC offers both one-time and ongoing business support services depending on the specific needs of your business. Our advisors can work with you on a project basis or provide ongoing support to help you achieve your long-term business goals. We understand that every business is unique and has different needs, so we work with you to determine the best approach to meet your needs and support your success.
Our business support advisors have worked with a wide range of industries in the past, including but not limited to:
- Hospitality and tourism
- Healthcare and wellness
- Creative industries (e.g. media, advertising, marketing)
- Finance and banking
- Information technology and software development
- Manufacturing and distribution
- Professional services (e.g. legal, accounting, consulting)
- Education and training
- Non-profit and social enterprises
We are dedicated to providing support and expertise to any industry that seeks our services.
Customers may typically access up to 8 hours of free support per year (this includes events such as Webinars), capped to a total of 36 hours over the life of the program.